Train The Trainer

With Anexas Train the trainer training your soon-to-be trainers will become experts in:

• Effective communication
• Participant centred training
• Six stages of learning
• ADDIE Model
• Kirkpatrick Model
• Diverse learning styles.
• NLP techniques to identify learner styles
• Actively engaging and energizing learners
• Appealing to different learning styles
• Learning considerations for adult learners.
• Principles of Adult Learning
• Generational Differences
• International Differences
• Evaluation
• Measurement
• Selecting Appropriate Delivery Methods
• Core Instructional Methods
• Lecturing, Explaining and Demonstration
• Supporting Instructional Methods
• Cooperative learning and Discussion
• Usage of visual aids (types & benefits)
• Presentation versus Training
• Classroom engagement and management
• Managing challenging situations
• Demonstrate the four types of role-play.
• Demonstrate a variety of advanced brainstorming techniques.
• Demonstrate how to develop a case study.
• Demonstrate the technique of mind mapping.
• Demonstrate the use of advanced lecture techniques.
• Demonstrate the use of advanced discussion techniques.
• Demonstrate the use of games and experiential learning exercises
• Be a power presenter
• Dealing with tough training times
• Evaluating Training

Join Anexas for your Customer Service Excellence training now.