Negotiation Skills Training Excellence
Appreciation from ‘Indian Engineers Forum’, Middle East
Customer Service Excellence
Description
Anexas offers Customer Service Excellence training and consulting to corporates and helps them achieve the following objectives:
- Develop, motivate and inspire customer-value staff to deliver high quality consistently
- Understand the logic behind spending more on valuable customers, rather than “one-size-fits-all” marketing
- Identify what ‘customer service excellence’ really means to you and your customers
- Understand and shape the role of each employee in the customer value chain
- Identify ‘best practice’ in managing different customer situations, including complaints
- Motivate and maintain morale in front-line customer service staff and teams
- Integrate all aspects of your organisation to manage and exceed customer expectations
- Measure and assess how well customer service standards and objectives are being achieve
- Overcome internal communication barriers
- Form stronger relationships with individual customers through interactive Customer Centric (CC) processes and standards
- Overcome fear and handle resistance effectively and constantly motivate
On joining with Anexas for Customer Service Excellence corporate training, you will get the following advantages:
- Highly interactive sessions including run through training based on Experiential Role Plays exercises, case studies and practice sessions
- All the course topics will be covered using Theory, Examples, Demonstration, Live practice by participants and some Video
- Customer Service Excellence training certificate for all the participants from Anexas Europe.
Join Anexas for your Customer Service Excellence training now.
Trusted by over 15,000 companies and millions of learners around the world
Tailored
solutions
Our implementation consultants will design a training program for your business’s unique transofrmation journey to address your team’s skills gaps.
Upskilling and level-settings
- Build latest language capabilities & skill sets
- Align skilling to your development plans
Onboarding New Hires
- Train new hires with hands-on applied learning
- Reduce ramp-up time for new employees
Digital Academy
- Align learning paths to critical job roles
- Seamlessly integrate into your learning portal & curriculum
Anexas
advantage
Anexas' bootcamp approach to corporate training tin digital economy technologies drives learner engagement and industry-high completion rates.
High-engagement, outcome-centric learning
- Learner results are influenced by live virtual classes, interactive labs, mentorship relationships, and practical projects.
Customisable solutions that match your requirements
-
We're dedicated to your success, from contextualized learning pathways to learning portal integration.
Latest carriculum from industry experts and uinversities
-
Programs that are in line with major certification bodies and co-developed with the best academics and practitioners worldwide
Awards and
recognition
Our implementation consultants will design a training program for your business’s unique transofrmation journey to address your team’s skills gaps.
Project Management Training Excellence
Appreciation from ‘Indian Engineers Forum’, Middle East
Lean and Six Sigma Training Excellence
Appreciation from ‘Indian Engineers Forum’, Middle East
Healthcare Process Excellence
Appreciation from Ministry of Health, Kingdom of Saudi Arabia
Contributor to Excellence in Healthcare
Awarded by Ministry of Health, Vietnam
Quality Award
Received from Quality Council of Middle East
Global Achiever Award for process excellence
Received from Economic Development Forum
Global Quality Excellence
Awarded by Prime Minister of Thailand
Best Lean and Six Sigma training Institute in India
From Brands Academy and by Chetan Bhagat, who is recognized by Times magazine as 100 most influential world personalities
Golden Peacock Award for Quality Excellence
Awarded by Institute of Directors, London.
Corporate
features
Our corporate upskilling solution combines immersive hands-on learning, high quality content, 24X7 support, robust reporting and technical integrations.
Immersive learning experience
- Live Online trainings & Mentoring sessions
- Access from anywhere, using any device
Enterprise Support
- 24x7 support
- Community access & account reviews
Reporting and Analytics
- Track learner activity and progress
- Team and learner-level analytics
LMS Services
- Learner onboarding communications
- Completion certificate & Digital badge
Enterprise Integrations
- Training modules & materials
- Project guidance and consulting
Industries
Lean Six Sigma in different industries
IT Industry
Lean Six Sigma is a versatile tool used in almost any industry. In IT, Lean Six Sigma finds its special use. Anexas has implemented Lean Six Sigma in many IT organizations, each with different benefits.
Textile Industry
Godard vegan heirloom sartorial flannel raw denim +1 umami gluten-free hella vinyl. Viral seitan chillwave, before they sold out wayfarers selvage skateboard Pinterest messenger bag.
Supply Chain and Logistics
Lean Six Sigma is a methodology that is used mainly to minimize or remove defects, enhance any process, and eradicate errors in any business process.
Construction Industry
Lean Six Sigma emphasizes minimizing imperfections, targeting a mere 3.4 defects per million opportunities. A rigorous assessment of performance, coupled with data analysis.
Sales Industry
Can Lean Six Sigma be applied to the sales industry? Of course Yes. To apply Lean Six Sigma in the sales domain, you need to start with minimizing defects
Oil and Gas
Can Lean Six Sigma be applied to the sales industry? Of course Yes. To apply Lean Six Sigma in the sales domain, you need to start with minimizing defects and cutting out unnecessary steps by identifying what to measure.
Manufacturing Industry
Lean Six Sigma is defined as a business improvement method that aims to maximize the stakeholder’s value by improving quality, speed, customer satisfaction.
Healthcare Industry
Lean Six Sigma has been employed across various industries globally to enhance processes, eliminate waste, and minimize defects. When properly implemented, these techniques can deliver remarkable outcome.
You might be interested in
Lean Training and Consulting
Experience the true power of Lean Training and Consulting with Anexas training!
4.7
(1,890)
(50+ organizations enrolled)
FMEA Training and Consulting
Experience the true power of FMEA Training and Consulting with Anexas training!
4.7
(1,890)
(50+ organizations enrolled)
5s Training and Consulting
Experience the true power of 5s Training and Consulting with Anexas training!
4.7
(1,890)
(50+ organizations enrolled)
