Lean Six Sigma In HR Industry
When one thinks about Human Resources, Lean Six Sigma is a perfect fit. On a closer inspection you will understand that Lean Six Sigma techniques can very well be applied to the HR domain. Lean and Six Sigma is a powerful and proven method of improving business efficiency and effectiveness. It is a management philosophy that emphasizes setting extremely high objectives, collecting data and analyzing results to a fine degree as a way to reduce defects in products and services. Lean and Six Sigma Solutions from Anexas have helped many organizations improve their HR services.
Typical application of Lean and Six Sigma has resulted in ensuring cycle times for hiring processes , steepening employee learning curve and reducing turnover rates, ensuring effective policy deployment and standardizing and optimizing safety and compliance issues. HR provides a service with routine operations. Due to these routine operations, there exists room for process improvement. This can lead to more efficient and effective service for the company’s employees. A Six Sigma trained Human Resources department will do better while hiring talent, perfecting their paperwork and processing reimbursements, improving upon calculating overtime and helping their company hire the best possible talent for their employment needs.
Why is Lean Six Sigma so important in this industry?
Lean Six Sigma can help improve HR services in the following ways:
- Orientation processes – Orientation process involves paperwork and routine tasks that can be optimized using Lean Six Sigma techniques.
- Recruitment processes – This area of HR requires the most use of Lean Six Sigma methodologies. Is the company responding to potential new hires in a timely way? Is the process for creating job postings as efficient as it could be? These can be determined using Lean Six Sigma.
- Compensation process – Determining bonus pay benchmarks and authorizing overtime can be optimized using Lean Six Sigma.
There is a long list of areas in the HR domain where Lean Six Sigma can be applied. If there is a process that exists then there is an opportunity for the application of Lean and Six Sigma to make an improvement. Training and developing Yellow, Green and Black Belts is important and effective toward improving overall employee retention. This can also provide professional development opportunities to a key employee. This is a win-win for both the individual and the corporation.