CPHQ Certification Course- Classroom Training

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CPHQ Course Description

A CPHQ course is one of the top most courses for anyone in the healthcare industry, be it a Doctor, a Quality director, a Medical and nursing director, a Quality officer or coordinator, an Accreditation officer, a Healthcare administrator or manager, a Healthcare professional interested in managerial or quality jobs, a Senior nurse, a Lab technician, a Physician, a Risk manager, or even a Case manager. A CPHQ course prepares you for the CPHQ exam, an exam that gives you high recognition in your field, an expanded skill set, and a bigger and better salary package. Our course aims to give you the opportunity to understand all aspects of the CPHQ examination and get you prepared for every question you are likely to face. This CPHQ course is designed to help healthcare professionals pass the CPHQ certification exam in the first attempt.

CPHQ Course Benefits

  • Assess current status of healthcare activities and operations in hospitals.
  • Pass CPHQ exam in the 1st attempt conducted by NAHQ.
  • Implement, review and interpret requirements of different healthcare international standards.
  • Identify the root cause of healthcare problems as well as identify potential opportunities.
  • Identify key performance in measuring effectiveness of hospital healthcare systems.
  • Reduce mistakes in diagnosis, treatments and healthcare examination
  • Reduce mistakes in healthcare operational procedures.
  • Develop effective healthcare plans for writing reports and audit and non-conformists
  • Ensuring stability of the healthcare system improvement and performance
  • Interactive online live training with Amitabh Saxena a well known name in CPHQ world.
  • Lifetime access to online training videos to support the learning.
  • All study material required for the training.
  • Free eBooks.
  • International recognition.
  • Learn from expert trainers with 30+ years of experience .
  • Two free follow up online sessions 1 hour each with expert coaches.
  • Lifetime membership to Anexas Alumni group.
  • Life Time Tuition waiver for repeating the CPHQ training anywhere in the world by just paying the administrative charges.
  • Get a chance to win cash back benefits.
  • One on one revision session before the certification exam.
  • Online Line Customer support 24*7.
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Course Duration

28 hrs


Study Material

CPHQ Training Options

Classroom Training

  • 28-32 hours for course completion.
  • Live interaction with instant query clarification with Amitabh Saxena.
  • Work on demo projects during the training.
  • Trained CPHQ Certificate from Anexas Europe.
  • Access to Learning videos.
  • Mock questions for better understanding of concepts

CPHQ Course Content

1. Quality Leadership and Integration

A. Strategic Planning
  • Advise leadership on organizational improvement opportunities
  • Assist with the development of action plans or projects
  • Assist with establishing priorities
  • Participate in activities that support the quality governance infrastructure
  • Align quality and safety activities with strategic goals
B. Stakeholder Engagement
  • Identify resource needs to improve quality
  • Assess the organization’s culture of quality and safety
  • Engage stakeholders to promote quality and safety
  • Provide consultative support to the governing body and key stakeholders regarding their roles and responsibilities related to quality improvement
  • Promote engagement and inter-professional teamwork

2. Performance and Process Improvement

  • Implement quality improvement training
  • Communicate quality improvement information within the organization
  • Identify quality improvement opportunities
  • Establish teams, roles, responsibilities, and scope
  • Participate in activities to identify innovative or evidence-based practices
  • Lead and facilitate change
  • Use performance improvement methods (e.g., Lean, PDSA, Six Sigma)
  • Use quality tools and techniques (e.g., fishbone diagram, FMEA, process map)
  • Participate in monitoring of project timelines and deliverables
  • Evaluate team effectiveness
  • Evaluate the success of performance improvement projects and solutions

3. Population Health and Care Transitions

  • Identify data and resources that are important in determining the health status of
    defined populations
  • Identify population health management strategies to integrate into improvement
  • Incorporate prevention, wellness, and disease management solutions into
    improvement initiatives
  • Incorporate techniques to address health disparities and promote equity into
    improvement initiatives
  • Analyze and use clinical, cost, equity, and social determinants of health data to drive and monitor improvement efforts
  • Identify opportunities for improvement in care transitions
  • Collaborate with stakeholders to improve and optimize care processes and
  • Incorporate concepts of social determinants of health into improvement activities

4. Health Data Analytics

A. Data Management Systems
  • Assist in evaluating and developing data management systems to support quality
  • Design data collection plans:
    1. Measure development (e.g. definitions, goals, thresholds, numerators,
      and denominators)
    2. Tools and techniques
    3. Sampling methodology
  • Identify and select measures (e.g. structure, process, outcome, experience)
  • Collect and validate quantitative and qualitative data
  • Identify external data sources for comparison and benchmarking
  • Design scorecards and dashboards for different audiences
B. Measurement and Analysis
  • Use data management systems for organization, analysis, and reporting of data
  • Use data visualization and display techniques
  • Use measurement tools to evaluate process improvement
  • Use statistics to describe data and examine relationships (e.g., measures of central tendency, standard deviation, correlation, regression, t-test)
  • Use statistical process control techniques and tools (e.g., common and special cause variation, control charts, trend analysis)
  • Compare data sources to establish benchmarks
  • Interpret data to support decision-making

5. Patient Safety

  • Identify technology solutions to enhance patient safety
  • Facilitate the ongoing evaluation of safety activities
  • Apply techniques to enhance the culture of safety within the organization
  • Integrate safety concepts throughout the organization
  • Use safety principles (e.g., human factors engineering, high reliability, high-performance teams, systems thinking)
  • Participate in safety and risk management activities related to:
    1. Safety event/incident reporting
    2. Sentinel/unexpected event review
    3. Root cause analysis
    4. Proactive risk assessment

6. Quality Review and Accountability

  • Apply standards, best practices, and other information from quality-related organizations
  • Evaluate compliance with internal and external requirements for:
    1. Clinical practice guidelines, pathways, and outcomes
    2. Quality-based payment programs
    3. Documentation
    4. Practitioner performance evaluation
    5. Patient experience
    6. Identification of reportable events for accreditation and regulatory bodies
  • Maintain confidentiality of performance/quality improvement records and reports
  • Implement and evaluate quality initiatives that impact reimbursement

7. Regulatory and Accreditation

  • Evaluate appropriate accreditation, certification, and recognition options
  • Promote awareness of statutory and regulatory requirements within the organization
  • Support processes for evaluating, monitoring, and improving compliance with organizational, state, and federal requirements
  • Maintain survey or accreditation readiness

CPHQ Enquiry Form

CPHQ Industry Projects

Reduce patient discharge time

Initial data of patient satisfaction score shows that patients are highly concerned about delayed patient discharge time. This also reduces the admission rate of new patients as beds are not available in the morning. Helped this hospital by doing lean six sigma project by using more than 100 tools learnt in the training session

Advising hospital leadership

Create a plan for the leadership of the hospital to establish strong culture of quality emphasizing on processes and strategy creation. enumerate the steps to win accreditation for the hospital.

Performance improvement initiatives

Enumerate the tools and methodologies you would advice Anexas hospital to use to improve process performance in the hospital. Demonstrate the use of FMEA to improve patient safety. present a comparative report of the use of process improvement mythologies like Lean, six sigma, FOCUS PDCA, etc. which could be used in the hospital.


The CPHQ course by Anexas is designed to provide you with a comprehensive understanding of every facet of the CPHQ examination. Our objective is to equip you with the knowledge and skills necessary to confidently navigate any question you may encounter. With our tailored approach, you can feel prepared and empowered as you embark on your journey toward CPHQ success.

No! Please note that the cost of the CPHQ exam administered by NAHQ is fixed. The price you pay to Anexas is solely for the training program and does not include the examination cost.

Anexas provides a range of convenient payment options to choose from, which are:  

  1. Card Payment: 
  2. Net Banking
  3. Cash

  • Cancellation within 48 hours of subscribing: If a delegate requests cancellation within 48 hours of subscribing, an administration fee of 7% will be deducted from the refund amount.  
  • Cancellation after 48 hours of subscribing: If a delegate requests cancellation after 48 hours of subscribing, no refund will be issued.
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