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Anexas a consulting organization based in Denmark with wide presence in India and offices in UAE, Kingdom of Saudi Arabia, Singapore and Canada. Anexas group comprises of Anexas Denmark in Europe, Anexas FZE in UAE, Anexas Consultancy Pvt ltd in India and Anexas Consulting in Middle East, Soon all over the world.




QUESTION 1: The primary factor in the successful implementation of six sigma is to have

a. The necessary resources
b. The support/leadership of top management
c. Explicit customer requirements
d. Comprehensive training program

ANSWER: The support/leadership of top management

QUESTION 2: What does the acronym SIPOC stand for

a. Solve Input Process Owner Customer
b. Solution Input People Output Caring
c. Supplier Input Process Output Customer
d. Supplier Internal Process Owner Customer

ANSWER: Supplier Input Process Output Customer

QUESTION 3. The purpose of brainstorming is
a. improve processes
b. satisfy stakeholders
c. generate ideas
d. eliminate waste

ANSWER: generate ideas

QUESTION 3. Cause and Effect Diagrams are also known as

a. fishbone diagrams
c. tree diagrams
d. storyboarding

ANSWER: fishbone diagrams

QUESTION 4. What is the relationship of Brainstorming to Cause and Effect Diagrams
a. Both the tools are used only in Control phase
b. They are completely different tools used in ISO 9000
c. Cause and Effect can be performed using brainstorming
d. They are different words for the same concept

ANSWER: Cause and Effect can be performed using brainstorming

QUESTION 5. In a control chart, control limits are
a. analogous to specifications
b. calculated using sigma value
c. set by customer or management
d. none of the above

ANSWER: calculated using sigma value

QUESTION 6. A benefit of C&E Diagrams is

a. facilitates root cause analysis
b. sensitizing people to opportunities
c. provides a visual of the problem being studied
d. all of the above

ANSWER: all of the above

QUESTION 7. The number one rule of brainstorming that is most frequently violated is
a. wrong technique used
b. discussion or evaluation of ideas
c. no participation
d. scribe writes too slowly

ANSWER:  discussion or evaluation of ideas

QUESTION 8. The method that attempts to delineate all possible failures and their effect on a
system is called
c. Cause-and-effect diagrams
d. Pareto analysis


QUESTION 8. The prime use of a control chart is to
a. Detect assignable causes of variation in the process
b. Detect nonconforming product
c. The Measure the performance of all quality characteristics of a process
d. Detect the presence of random variation in the process

ANSWER: Detect the presence of random variation in the process

QUESTION 9. In Y=f(x), X represents the _____ of the process and Y the _____ of the process

a. Output, Input
b. Input, Output
c. Mean, standard Deviation
d. None of the above

ANSWER: Input, Output


a. 308,000 ppm
b. 233 ppm
c. 6210 ppm
d. 66,807 ppmUsing Six Sigma methodology, a company at 4 sigma would have a failure rate of

ANSWER: c. 6210 ppm

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