A document that contains details of how you will approach, structure and manage risks in a project is called

A document that is normally prepared before the business case and expresses what needs to be produced or what is the goal of the project is called:

You are in the process of assessing the performance of your team productivity. You want to use the data to predict the output for future iterations as well. The tool that is generally used for this is:

Which of the following is effective in measuring project compliance with quality? (Choose two)

Which of the following tools help you identify quality issues in the project? (Choose two)

Common causes of conflict in a team include: (Choose any three)

Common tools to track the performance of a team in AGILE include: (Choose two)

As an experienced project manager, you know that coaching and mentoring are important to mentor stakeholders when required. You ask the junior team member to follow you on the job. What is this referred to as?

Business risks impact the project. Choose three business risks from the following:

You are in the process of assessing the compliance to quality metrics of the deliverable to find out any deviations. You are evaluating the results against the planned values. What technique are you using?

You are preparing a report on your work performance for your key stakeholders. Last week, some unexpected delays in work execution happened due to lack of resources. Because of this, the progress for last week is static. However, this was corrected later. Your team member suggests that instead of showing no progress, it would be better to show the overall progress rate for the last one month, so that last week’s static progress may not be glaringly visible. The member argues that the delay shown in the report may delay the payment which is to be released based on this report. You reject the idea because:

You and your team are engaged in the process of finding out redundancies, bottlenecks, and non-value efforts in a process end-to-end that can potentially cause unnecessary delays. What process are you involved in?

You and your team are finalizing the project’s scope statement. The scope statement contains: (Choose two)

In Earned Value Management, or EVM, the term used to explain how much more money is needed to complete the remaining project is known as:

The goals of retrospectives in Agile are different from sprint reviews. A retrospective is not: (Choose two)

A team member is working on identifying areas for improvement in the project. He wants to know how to go about it. Which of the following would be a good source to start with?

You are managing a project, and once you enter the execution phase, you realize that you need to procure one additional server to fulfill the project requirements. Given the purchase value is small, you prepare a unilateral contract. What is this also known as?

A software upgrade project is underway. You notice that many stakeholders are not participating actively in the meetings. You decide to find out the cause. Which document of the following will be most useful?

Your vendor is not performing up to your expectations. You have called him and warned him. Despite your warnings, his supplies are erratic. You decide to terminate the contract. What would you do next?

For a new project, PMO has prepared the business case and benefit management plan. While reviewing the documents, you find that an important element is missing in the business case. What does a business case document typically contain? (Choose two)

As a project manager, you are aware of the different stages of team formation as defined by Tuckman. Your team members are currently conversing with one another, attempting to understand the work and determining who will do what. Which stage is your team in now?

Name the tool that is used in analyzing the root cause for defects in quality management

The most difficult part of managing a virtual team is

You are about to close a project when one of your team members comes to you and informs you that the project is not complying with one of the government regulations. You verify the details and find that it is true. What should you do next?

For what do quality audit findings become a good source? (Select all that apply)

Your team consists of members from diverse cultures and backgrounds. You want to ensure members are well engaged. Which of the following will be critical factors for your consideration? (Choose all that apply.)

As a project manager, you have identified the root cause of a quality problem and have identified the corrective action required. A change request is initiated and approved. Next you update the project plan to reflect the changes. What is the next step?

The response action to an issue is known as………………….

The team is in the process of planning procurement and assessing risks related to procurement. What should be the next step?

An elicitation technique that brings together a set of pre-qualified stakeholders and subject matter experts with a purpose of learning more about the requirements for a product or service is called

How is the Minimum Viable Product (MVP) best described?

You notice an issue that has not been addressed for a long time by your team. In the next meeting with your team, you learn that the reason the issue has been kept open for a long time is due to a lack of consensus among stakeholders as to what should be done about the issue. What should you do in this situation?

You decide to manage your team by setting objectives and tracking their performance. Which is the best way to go about setting objectives?

Emotional Intelligence includes personal and interpersonal skills. What does personal skills include? (Select all options that apply)

Team members who have deep knowledge and skills in one area might have general skills in other areas. They are known as ‘Generalizing Specialists’. The term used to refer to this type of skill is:

As part of project planning, you refer to organizational practice and defined tolerance limits. Which of the following includes the key areas where tolerance limits are set?

A risk breakdown structure is created as part of:

Which of the following best describes a stakeholder?

Conflicts are inevitable in projects, but when managed well, they can create opportunities. What is the best way to deal with a conflict?

Henry is the project manager who is in the process of understanding the requirements. He is going through the available Business and Marketing plan, service agreements, and process diagrams. What technique is he using?

A prototyping method that can use visuals or images to illustrate a process or represent a project outcome is called:

The right sequence for Tuckman’s stages for team formation includes:

One of your team members, who is not very experienced in Agile methodologies, is informing you that the product owner has made some changes to the product backlog and has explained the changes to the team. The other team members have accepted and made changes to the backlog. This new team member is not sure if this is the normal practice in Agile. You explain to him that the product backlog changes throughout the project. The term that refers to this practice of changing the product backlog based on changes to business requirements is called:

A PMO that directly takes control of the project by managing the project directly is known as:

The famous Quality Trilogy is attributed to:

Your team is very experienced in the predictive approach. The new project that is being taken up now requires an Agile approach. You need to support and mentor the team members for the required transformation. Which of the following will be most useful in this situation? (select two)

Which of the following are considered to be part of interpersonal and team skills? (Choose two)

John, the project manager of an oil exploration company, is assessing the risks of beginning offshore drilling activity. He finds that the activity is scheduled in the month of July. Generally, around the month of July, there are a lot of hurricanes or cyclones that are formed in the sea. He decides to reschedule these activities until mid-August. What kind of risk response is this?

A classification model that groups stakeholders on the basis of their level of authority, their immediate needs, and how appropriate their involvement is in terms of the project is known as:

A new team member has joined your team. The team lead is explaining the overarching solution by describing the various aspects of the solution in the way a marketer would do for a product. This technique is known as:

A construction company is executing a roadway project which involves the laying of state highway roads. The government has allotted another project to the same company for re-aligning some culverts along the highway. Although the construction company is not very experienced in erection of culverts, it has decided to use the opportunity to outsource the culvert construction to another company that specializes in the same. This is an example of what type of risk strategy?

Which of the following are part of the resource calendar? (Choose two)

You are in the process of defining the project charter for an industrial infrastructure project and keen to determine how business objectives are related to the project. What should you do?

One of your key stakeholders wants to review the product’s completion by comparing it against the requirements. Which document would you present to him?

You have requested a resource who you rate very highly since she worked with you on the last project. Your expectation was that she would do an excellent job on this project too. However, to your disappointment, you notice that she is not performing as well as expected. Which empirical rule did you not follow?

An organizational construct that focuses on the flow of value to customers through delivery of specific products and services is called:

You are in the process of carrying out an earned value analysis. The results indicate that for the value of money spent, you are getting only half the value of work completed. This indicates:

Risk management plan contains:

Your team is in the process of collecting requirements from the stakeholders of the project. The team is using brainstorming, focus groups, interviews, questionnaires, and benchmarking to understand and document the stakeholders’ needs. Collectively, these techniques are referred to as:

A deliverable was completed and internal test results showed that it is not in conformance with the quality metrics defined. This is an example of what type of non-conformance?

Two of your team members are having a conflict while assigning priorities to some activities in a work package. The conflict becomes so big that they start yelling at each other. You happen to pass by and you stop to enquire about what’s going on. Both begin to complain about the other while justifying their respective positions. They ask you what needs to be done. You simply tell them, “Let’s discuss tomorrow in the morning” and walk away. What conflict resolution method are you using?

You are half way into executing your software development project when your client asks you to add a feature which will increase the ease of use by several notches. What is the first thing you would do?

Phase gate review or kill point is the stage of the project where at the end of every phase, the PM has to review if the phase has met the success criteria and whether the project can proceed to the next phase. What will be most useful in this process of review?

What technique is used to consolidate ideas, created through individual brainstorming sessions, into a single map to reflect commonality and differences in understanding, and to generate new ideas?

Negotiation skills are important for a project manager. However, the external negotiations in procurement should be led by who?

Your team has decided on the Minimum Viable Product (MVP) to be released for the next sprint. One of the team members suggests that more functionalities could be added and delivery may be delayed for a couple of weeks. What should the team do?

…………….. is an approach to improving business results through an emphasis on customer satisfaction, employee development, and processes rather than functions.

Which formula is used to calculate Estimate to Complete (ETC)?

Three point estimation is also known as

Name the systematic approach that is used to estimate the strengths and weaknesses of alternatives and to determine options which provide the best approach to achieve benefits while preserving savings.

Your team has just completed a sprint and you have convened a closure meeting. A facilitator is also identified for the meeting and the product owner is also present. The team prepares two sheets and starts writing what went well and what can be improved. This meeting is known as

A key attribute of servant leadership is to

You are planning a multimedia campaign for your digital marketing project. You are evaluating suitable vendors to provide the right solution at an affordable cost. You are examining the risks involved by looking at the uncertainties of supplies from both the vendors using computer modeling. What technique are you using?

Your friend has bid for the project which is assigned to you and you see a potential conflict of interest. However, it is critical for you to support it with some technical inputs for evaluation. The best option for you would be to

Your quality team is analyzing the work performance information related to quality. They are focussing on defining the corrective actions required for the problems having the most impact on quality. Which of the following will be most useful?

…………………is a component of the project management plan that establishes the change control board, documents the extent of its authority, and describes how the change control system will be implemented.

In a hybrid lifecycle project, how will a product be delivered?

You are handling a transformational project for the organization. Which of the following will be a critical point in this?

You are leading a project that requires machinery. You have ordered the machinery, spares and other equipment required. You are allocating the space required for their installation. You are also earmarking some battery banks for backup power. What are you involved in?

The components of Mckinsey’s 7S model for organizational change include all of the following, except

As a project manager, when several issues impact your project and the budget or schedule, which of the following will you use?

Active listening includes three components, that are:

When it comes to estimation, the fundamental difference between the Predictive and Agile approaches is that in Agile, there is

You have just assigned team members. As a part of the norming stage, you want the team to set clear rules on acceptable and unacceptable actions. What are these rules called?

You have set the ground rules in an agreement with the team members. You notice that one of the team member keeps offending others in every meeting. This is a serious violation of the ground rule and calls for immediate action. What action should you take?

What purpose does challenging the status quo this serve?

You notice that the motivation levels of your team members are low. You announce that some of them will be given an increment in pay. While almost all of them are happy, one team member says he is not too happy as he was expecting a promotion. What level of Maslow’s hierarchy of needs does this refer to?

Which of the following is an important element of the project management plan that keeps the business in mind?

Which visualization tool improves the flow of work by making bottlenecks and work quantities visible?

Two team members are discussing the benefits of coaching and mentoring as a group. The single largest benefit of group coaching is:

Team members who have deep knowledge and skills in one area might have general skills in other areas. They are known as ‘Generalizing Specialists’. The term used to refer to this type of skill is:

What is the most significant evident outcome you can expect when your team members are empowered?

A project involves multi-functional stakeholders collaborating closely on a particular deliverable. As a project manager, what is the best way to ensure that all stakeholders are aware of the changes that may impact them?

As a project manager, you are midway through the project. You want to measure the progress by comparing actual performance with planned baselines. Which of the following will be most useful?

The document that captures how the team would norm, perform and resolve conflicts among themselves is:

The data analysis technique used to identify different ways of collecting requirements to elaborate on project and product scope is called:

SMART acronym is used while defining KPIs. While generally the ‘R’ in the acronym stands for ‘Realistic’, in the context of project management it denotes:

Which leadership style integrates well into the Agile mindset?

Continuous improvement framework is associated with:

In Agile projects, teams use a ceremony to communicate and address impediments slowing down the progress of work. This ceremony is called:

Control accounts can contain more than one—————————–, but each ————– is assigned to only one control account.

Agile projects tend to avoid using absolute time estimates as the level of uncertainty in the work is often high. Instead, a relative measure of estimation is used. Which of the following is an example of the relative estimation method?

Changes to external and internal environmental factors can affect the project and its outcomes. A framework used to analyze the external factors impacting the project is:

A team’s checklist for a user-centric requirement that has all the information the team needs to be able to begin working on is called:

You are managing a healthcare project to develop an IT solution for a hospital. Upon going through the requirements, you notice that you need to comply with some industry standards like HIPAA, HL7, and so on. This is an example of:

Joe, the project manager, believes in empowering the team as a definite means to achieve performance. It was agreed that the team would decide on all issues through consensus. One of the team members brings to the notice of Joe that decisions are arriving very late and that is impacting the project. What should Joe do to correct the situation?

You have successfully completed a project for setting up a e-commerce website. You have conducted a successful demonstration of the portal and the customer is happy. The product is transitioned and the site is thrown open to public. After a month, when the traffic increased, it is noticed that the response of the website became very slow. You get a call from customer asking you to fix the issue immediately. You find that this is primarily due to the sizing of the hardware. What requirement should have been taken care of to avoid this scenario?

A high-level visual summary of the product or products of the project that includes goals, milestones, and potential deliverables is called:

A technique that uses computer models to translate risks into detailed levels to understand their potential impact on project objectives is known as:

During a sprint in a hybrid project, two of the senior team members have a conflict. One team member is complaining that the other team member is keeping the testing tool busy for almost the entire time and thus, the former is not able to perform the test cases. The project manager convinced both of them to adjust their work timings so that both can use the testing tool. Which conflict resolution technique did the project manager use?

When planning for management of project resources, you have used your expert judgment, prepared hierarchy charting of the project organization, and held related meetings while acknowledging organizational theories. These have resulted in the creation of a good quality resource management plan. However, another item has not been created yet. What is it?

During the initiation process of a high-value highway project, you are working on the identification of the stakeholders. Which of the following components from the organizational process assets could be most useful?

During a water dam construction project, a lot of villagers came up and started opposing the construction, they demand very high compensation that would adversely impact the budget and the schedule of the project, which of the following process would have helped in preventing this problem from occurring?

When mapping the characteristics of the stakeholders, the project manager is in the process of selecting the representation tool to be used. He is deciding on using either the stakeholder cure or the bubble chart. What is common between these two representation tools?

You are managing an agile project of which four sprints of two weeks each are remaining. This is the last release and your product owner informs you that a multimillion dollar project is about to start in the next three months. What is the first thing you should do?

Your team is in the process of classifying the identified stakeholders. One of the members from the customer organization seems to be highly interested in the outcome of the project but does not seem to have any authority. What is the best strategy to manage such a stakeholder?

The team is in the process of decomposing the scope statement and creating a WBS. The team is not able to decompose some parts of the work as enough details are not available. The team decides to plan only for the work to be done in the near term in detail and leave the remaining work at high level. This is known as:

One of your team members has violated the ground rules, and the violation is very serious. What is the best action for you to take?

During the initial project meeting, the project sponsor asks the PM for an initial estimate of the project cost and asks for the same to be presented the next day. The PM quickly refers to historical records and comes up with an estimate. Which estimation technique did the PM use?

As the project is in progress, the team identifies a new risk. What should be done next?

You are having a dispute with your vendor. As the project is coming to an end, you want to settle the dispute. Which is the best way to do it?

Which of the following is considered the most important activity in the closing phase or project?

You are in the process of procuring machinery for the project and are planning to hold a bidder conference with prospective vendors. What purpose does a bidder conference serve?

The value in percentage for 3 sigma is

The guidelines to anticipate future budget challenges include all of the following, except

Looking at each pair of stories and prioritizing one over the other is called as………………….

The team is estimating efforts for some activities. There is a lack of consensus on a few estimates. Which is the best approach for the project manager to take in such a situation?

Which is the organizational structure in which the project manager shares equal authority with the functional manager?

The advantage of the Minimum Business Increment (MBI) is all of the following, except

You are handling a project where the product, which is to be transitioned to the customer, is a very simple product. The knowledge transfer required is also very simple. Which of the following would you then recommend?

The true test of effective training is demonstrated by ………………

A project manager must facilitate and ensure collaboration while handling a virtual team. A virtual team member needs to include all of the following, except

Which of the following tools will be most useful to bring visibility to the work done by the team members in a virtual team engagement?

The purpose is to focus on completing whole user stories in each sprint and verify that the capability is “potentially shippable.” What is being referred to here?

You, as a project manager, are looking into defining an approach for subsequent releases by looking into availability of a set of features, time adherence for release and organizational tolerance for changes. What are you into?

You are working for a telecom project. It is mandatory to apply for a license to operate, which involves laying an optical fiber cable across 5000 km. Once the cable is laid, it needs to be tested with network traffic for which you need a license as per regulatory requirements. Due to an unforeseen delay, the license has not been received. This is due to the fact that your team is not able to proceed with conducting trials. This is an example of

In a request for proposal document, prepared for procurement, the source selection criteria is poorly defined. What is the likely impact of poorly defined selection criteria?

You are managing an agile team, and it requires close interaction and collaboration. Which ceremony may be most useful for this?

You are taking over a project that is highly technical and requires a lot of information assimilation and close sharing of information by all team members. What will be your focus as a project manager?

A project is plagued with a number of issues and they are captured in the issue log. It was decided in the meetings that the issues would be closed at the earliest. Everyone thinks someone else is responsible for closure, and as a result, issues continue to be open. What is it that has not been done?

What is a point of management control in the WBS where scope, cost, and schedule are integrated and compared to earned value for performance management?

Velocity, cycle time, throughput metrics, quality metrics are all tools to __________.

Which of the following is NOT a guideline for conducting retrospectives?

One of your team members is not performing well. You have given them feedback and a timeframe of one month to improve. After 6 weeks, you review the performance and discover that their performance has not improved. What should you do?

As a project manager, you are aware that continuous feedback is essential for agility. What is the prime responsibility of a project manager when it comes to feedback?

All of the following are examples of personality profile assessment models except

___________ is a nominal group technique (NGT).

Social skills are necessary for the project manager and all team members. Social skills include all of the following except:

A project reports an SPI of 0.78. What does this mean?

You are managing a project which has a lot of uncertainties involved. Which approach would be best suited for managing this project?

Tracking compliance information, including the proof of validation for each deliverable, is generally done as part of:

You are assigned a construction project which involves constructing a multi-storeyed mall in your city. When you analyze the historical data of your organization, you come across many useful data of similar projects that have been successfully executed and delivered in the past, which gives you confidence. Which of the following approaches is best suited?

You have just been handed over a project charter. You are assessing the project needs, magnitude and complexity. You find that the project needs a mix of resources and experience levels. You also observe that some new methods or techniques need to be used specific to the project. Which among the following project management approaches will be suitable?

Mind Mapping and Affinity Diagram are examples of:

Which of the following defines an analytical technique that uses mathematical models to forecast future outcomes based on historical results?

You are in the process of defining the scope of the product that will be delivered as the final output of the project. You are analyzing the product in terms of characteristics and using all relevant aspects of the product to better understand it. What kind of tool are you using?

Your project is in the execution phase. You observe that your team is busy responding to many requests from stakeholders for project related information. This is taking away a lot of your team’s time. You decide to streamline the communication flow so that your team can focus on the work. What type of communication would you recommend?

Change requests can be initiated by:

The team charter contains all of the following except

You notice that an unusually high number of change requests are logged in the project. This indicates that there is likely a problem in which of the following?

The purpose of the team charter is to ensure the smooth working of the team. Which of the following is the single biggest benefit of having a team charter?

All of the following are group decision-making techniques, except:

What is the key attribute of continuous improvement?

The key elements of a communication management plan include all of the following, except

Which of the following is not part of project artifacts?

Which of the following is not a common cause for change requests?

The need of an individual for achievement, affiliation, and power drives his or her motivation. This theory was given by

When a project manager creates an environment for conducive performance, the team members are likely to

The objective of an AB Testing experiment is to

The Project Governance Board (PGB) may include all of the following members, except:

Which of the following is not generally a source for gathering lessons learned in projects?

You are managing a global project for which you are assembling a virtual team comprising members from different countries. You notice that team formation is difficult in a virtual environment. The key challenge is to keep the team members engaged. All of the following are true about virtual team engagement except

In a virtual team setting, what helps you to plan meetings and improve feedback and visibility of goals?

You are managing a large complex project. During execution, a number of risks come up, resulting in the project going out of control in terms of budget. Which of the following could have been the likely cause?

The guidelines for assessing the impact on the project backlog based on business environment changes do not include

What is a formal or informal approach to eliciting information from stakeholders by talking with them directly known as?

As a project manager, you need to create a healthy environment for team members to perform well. Which of the following would be least helpful to achieve this?

You are in the process of negotiating with your team members to arrive at an agreement on certain aspects of work. You will NOT negotiate on which of the following?

Your earned value measurement returns a consumer price index (CPI) of 2.3. Your team is extremely happy but this makes you a little concerned. What is this CPI indicative of?

Being accountable for goals and well-ordered, satisfying obligations, and having a meticulous approach to work are all examples of being: